Heidi Grant Halvorson: Why No One Understands You (and What To Do About It)

Ever get the feeling you and a client or colleague are just talking past one another? Miscommunication and misunderstandings are one of the biggest culprits of career acrimony. That’s why, in this 99u talk, researcher and author Heidi Grant Halvorson shares how we can get out of our own minds and make sure our message is heard. Using research from her latest book, Halvorson demonstrates the importance of overcoming the assumption of false consensus, and how subtle cues like eye contact and nodding can make all the difference. 

Antonio Ortiz

Antonio Ortiz has always been an autodidact with an eclectic array of interests. Fascinated with technology, advertising and culture he has forged a career that combines them all. In 1991 Antonio developed one of the very first websites to market the arts. It was text based, only available to computer scientists, and increased attendance to the Rutgers Arts Center where he had truly begun his professional career. Since then Antonio has been an early adopter and innovator merging technology and marketing with his passion for art, culture and entertainment. For a more in-depth look at those passions, visit SmarterCreativity.com.

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