You're Not Listening

Last night's presidential debate reminded me of the "You're Not Listening" essay from the Rands In Repose blog and how most people's idea of what listening is, is incomplete. 

The problem starts with the word: listen. Of course you know how to listen. You sit there and let the words into your head. Perhaps your definition is more refined. Maybe your definition of listening involves hearing because you’re aware of that switch in your head that you must flip to really hear what a person is saying. It’s work, right? Pulling in all the words, sorting them in your head, and mapping them against the person who is speaking. That is listening, that is hearing, but if that’s all you’re doing and you’re a leader of people, then you’re still only halfway there.

You should read the whole essay. And remember:

A good conversation is a bunch of words elegantly connected with listening.
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Antonio Ortiz

Antonio Ortiz has always been an autodidact with an eclectic array of interests. Fascinated with technology, advertising and culture he has forged a career that combines them all. In 1991 Antonio developed one of the very first websites to market the arts. It was text based, only available to computer scientists, and increased attendance to the Rutgers Arts Center where he had truly begun his professional career. Since then Antonio has been an early adopter and innovator merging technology and marketing with his passion for art, culture and entertainment. For a more in-depth look at those passions, visit SmarterCreativity.com.

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