How Disruptive Innovations Happen At The Edges

On her blog, The Story of Telling, Bernadette Jiwa address where great innovation comes from:

Great innovation, and thus products and services people care about, lies at the intersection of the customer’s latent desire and your solution. Innovation then is not always about giving people a slightly better version of what they’ve got, or have demonstrated that they need, even if that is what you’re equipped to deliver and how you profit today. Sometimes it’s about rewriting the future for a customer who doesn’t know what will matter to him in five years time, in a market that doesn’t yet exist.

More from Jiwa in her book Difference: The one-page method for reimagining your business and reinventing your marketing.

Wally Olins, a tribute

Yesterday I shared a lively interview with Michael Wolff only to discover a few hours after I posted it that Wally Olins, the other half of legendary Wolff Ollins, had died. Creative Review has a lovely tribute.

Wally Olins, co-founder of Wolff Olins and chairman of Saffron Brand Consultants, has died aged 83. CR editor Patrick Burgoyne pays tribute

The Financial Times once described Wally Olins as "the world's leading practitioner of branding and identity" and it's hard to disagree with that assessment. Certainly Wally didn't as, in typical style, he placed it in a prominent position on his website.


Earlier this year Michael Wolff and Wally Olins were reunited at the Kyoorius Designyatra in India, which was chaired by Creative Review's editor Patrick Burgoyne. In this first video, Pat asks the influential pair what drove them mad about the other.

Font War: Inside the Design World's $20 Million Divorce

Joshua Brustein, writing for Bloomberg BusinessWeek, on how Hoefler & Frere-Jones came to be and how it's now splitting apart:

For 15 years, Frere-Jones and Hoefler seemed charmed. They made typefaces that rendered the stock charts in the Wall Street Journal readable and helped Martha Stewart sell cookbooks. They created an alphabet for the New York Jets, based on the team’s logo. And they saw their lettering chiseled into stone as part of the rebuilding of the World Trade Center. Last year, the duo won the AIGA Medal, the profession’s highest award. It seemed to be one of those rare situations whereby two successful soloists had combined to make an even better supergroup. Hoefler was asked if there were any troubles in their working relationship for a video produced for the AIGA in 2013. “We do have a longstanding disagreement over the height of the lower case t,” he said. “That is the only point of contention.”

Not quite. In January, Frere-Jones filed a lawsuit against Hoefler, saying that their company was not actually a partnership, but a long con in which Hoefler had tricked him into signing over the rights to all of his work, cheating Frere-Jones out of his half of the business. “In the most profound treachery and sustained exploitation of friendship, trust and confidence, Hoefler accepted all the benefits provided by Frere-Jones while repeatedly promising Frere-Jones that he would give him the agreed equity, only to refuse to do so when finally demanded,” the complaint charges. Frere-Jones is asking a court to grant him $20 million. Hoefler won’t comment on the suit directly, but the day after it was filed a lawyer for the company issued a brief statement disputing the claims, which, it said, “are false and without legal merit.” (About Gotham’s creation, Hoefler writes in an email: “No one is disputing Tobias’s role in those projects, or my own, for that matter. [Our] typefaces have had a lot of other contributors, as well — everything we do here is a team effort.”) According to the company statement, Frere-Jones was not Hoefler’s partner but a “longtime employee.”

Here is a short film of the two of them, shot not too long ago, and yet during better times.

The Week's Links: April 11, 2014

All the links posted on social networks this week: 

  • 5 Unexpected Ways To Get More
  • Actresses Lucy Lawless & Jaime Murray Perform Jean-Paul Sartre's "No Exit" for The Partially Examined Life Podcast
  • ◉ Caro Emerald: Tangles, Transitions and Textures
  • Humanism and the meaning of stories - The Chronicle of Higher Education
  • ◉ Recommended: 100 Ideas That Changed Art
  • Buzz Aldrin On Tinkering With The Bounds Of What's Possible
  • What Books Should Every Intelligent Person Read?: Tell Us Your Picks; We'll Tell You
  • Elon Musk's Rule About Job
  • Great: Tools for the Classroom - 21st Century Literacy
  • Beautiful Equations: Documentary Explores the Beauty of Einstein & Newton's Great
  • What Problem Are You Solving?
  • New York Public Library Puts 20,000 Hi-Res Maps Online & Makes Them Free to Download and Use
  • Lists of the Best Sentences — Opening, Closing, and Otherwise — in English-Language Novels
  • ◉ Should we put up with disruptive behavior at the theatre?
  • The Internet's Telltale Heartbleed: The New Yorker
  • Toward a Pill That Helps Us Learn as Fast as Kids - Health
  • ◉ What Does Sound Look Like?…
  • ◉ Recommended: To Sell Is Human: The Surprising Truth About Moving
  • Bill and Melinda Gates: Why giving away our wealth has been the most satisfying thing we've done
  • Grammar's great divide: The Oxford
  • 5 Things Your Brain Needs More Of Every
  • How “no worries” infected American
  • Fabergé’s NYC Easter Egg Hunt Marks the Largest Beacon Deployment Ever in the
  • Why do zebras have stripes? Scientists have the answer
  • LastPass Now Tells You Which Heartbleed-Affected Passwords to Change
  • After ‘Catastrophic’ Security Bug, the Internet Needs a Password Reset. Seriously. Change your passwords.
  • MAP: Here Are the Countries That Block Facebook, Twitter, and YouTube
  • Career Rocket Fuel: Whether You're A Millennial Or Eyeing Retirement, Here's What You Really Need To Get Right About Work...
  • Chris Anderson, Curator of TED Talks, Builds his Brand -
  • ◉ Made by Hand: The Bike
  • Winners of the 2014 Sony World Photography Awards, Part I
  • ◉ Recommended: Present Shock: When Everything Happens Now
  • Brilliant: Interviewly - Interviews with interesting people, pulled from reddit, organized, and made prettier.
  • iBeacon Technology Begins Moving Into the Home and NBA Arenas
  • ◉ We all have the same 24 hours, this is how really creative people use theirs…
  • Reddit thread on the best Apple keynote of all time
  • MIT Technology Review: Facebook Creates Software That Matches Faces Almost as Well as You Do
  • Library of Congress scans classic books, puts them online for free
  • We've come a long way: The birth of desktop publishing
  • Children’s Feelings About Brands Persist into Adulthood
  • BBC News: Robot writes LA Times earthquake breaking news article
  • Why Wolfram|Alpha's Algorithm Still Relies On Human Smarts
  • ◉ The End of Traditional Ad
  • Facebook app revealed to be cause of iPhone battery woes
  • Made by Many launches Sugata Mitra's School in the Cloud at TED2014
  • ◉ Recommended: Brand Thinking and Other Noble Pursuits
  • Designer Creates A Beautiful A–Z Glossary Of Design Terms
  • ◉ Rise of the Patent Troll: An "Everything is a Remix" Special Presentation…
  • 6 Changes That Will Make You More Imaginative
  • All About Google Loon's Low-Cost Space-Based Competitor, Outernet
  • On Internet Slang, and how we talk online, IMHO
  • Amazing: 20 Very Interesting Photos From The '30s
  • This Smelly Fork Adds 21 Flavors To Every
  • This Firefly Time-Lapse Video Is
  • The Most Unusual Boy Band In The World : Krulwich Wonders...
  • A Series of Microscopic Castle Drawings Etched Onto Single Grains of Sand
  • ◉ Ken Robinson: To encourage creativity, you must first understand what it is
  • Why Do People Feel Phantom Cellphone Vibrations?
  • ◉ Recommended: Decisive: How to Make Better Choices in Life and Work
  • 8 Extinct Musical Instruments That Mankind Has Forgotten How to Play
  • ◉ What does, "it's too expensive," mean?…
  • Beneath Paris' City Streets, There's an Empire of Death Waiting for Tourists
  • Bran Ferren: To create for the ages, let's combine art and engineering
  • Toward a Pill That Helps Us Learn as Fast as Kids
  • Responsive, then mobile, now VR: The Search For The Next Platform
  • IDEO's Inspiring Ideas for the Internet of Everything
  • On The 20th Anniversary – An Oral History of Netscape’s Founding
  • On Merging Art and Research: An Interview with Patricia Leavy, PhD
  • The Simplicity of Apple's Advertising: 1977-1997
  • Watch This Incredible Slow-Mo Video Of The Underwater Creatures You Never
  • A Candid Conversation With 5 Women Leaders of Advertising and Media
  • How Facebook's Machines Got So Good At Recognizing Your Face
  • What Your Logo's Color Says About Your Company (Infographic)
  • Hear Allen Ginsberg's Short Free Course on Shakespeare's Play, The Tempest (1980)
  • The art of street typography
  • Searching for time travelers on
  • The Ultimate Productivity Hack Will Be Robot Assistants
  • How Chipotle transformed itself by upending its approach to management
  • Building the next Pixar
  • The future of ticketing, conf reg, etc: app uses iBeacons to automatically take attendance as students enter room
  • Tweets About Music to Get Their Own Billboard Chart
  • Beautiful: A Mosque That Becomes A Magical, Breathtaking Kaleidoscope At
  • What I Learned Negotiating With Steve
  • Kids Get Confused by Anthropomorphized Animals in Storybooks
  • Search Google’s newspaper
  • Researchers have identified people whose cognitive abilities allow them to accomplish much more than the rest of us.
  • TED: What will blow our minds in the *next* 30 years?
  • Ha: Hootsuite Plays a 'Game of Social Thrones' Using Show's Opening Sequence
  • 2014 National Magazine Awards Finalists Lonform Articles
  • Ernest Cline is the luckiest geek
  • Inside the Shadowy World of Data
  • ◉ Apple : Lincoln Center :: Google :
  • Control Your iPhone With Head
  • Terrifying tale about automation and the web: The Afterlife of Pia Farrenkopf
  • ◉ Recommended: Steal Like an Artist: 10 Things Nobody Told You About Being Creative By Austin Kleon